At Beyond the Bean, we do more than create and supply. We work together to offer all the support, training and inspiration needed for customers to get the best out of our products. We help you create your own menus, as well as share our insight on the latest industry trends. You can find videos, workshops and recipe ideas all freely available on our websites, making getting the best out of our products easy. While our in-house design team supports customers with seasonal and promotional marketing material, leaving you free to concentrate on your core business.
We resist the ordinary to create drinks packed with inspiration and taste, while making it simpler for customers to turn our products into profit. Founded in 1997, we remain passionately independent. This means we can stay true to our beliefs and never compromise on the integrity and quality of our products. Our independent ethos is the life and soul of our business. Reflected in the personality and warmth of the connections we bring to our industry. It’s also in the professional relationships we nurture; the hard work and care that goes into our high product standards – and our vision for the future. By building long-term partnerships with customers in over 50 countries, (and winning multiple awards along the way), we continue to welcome new partners to the Beyond the Bean family. Always looking to the future, our desire to keep inventing sees us develop products ahead of trends and market demands. This is our purpose, it’s why we are proud to be Beyond the Bean.
WE CHALLENGE THE STATUS QUO. IT’S WHAT WE CALL FORWARD THINKING IN DRINKING
WE UNDERSTAND YOUR BUSINESS.
- We know the speciality coffee industry – we’ve been a part of it for over 25 years.
- We understand what customers are looking for and create products to match.
- It’s what’s inspired us to create a range of award-winning brands that customers around the world have grown to love – from Sweetbird and Zuma to Bristol Syrup Company.
- Many of our wider team have direct industry experience, we’ve got baristas and operations directors of coffee chains, as well as hotel and restaurant managers.
- Collaborating closely with the Bristol bar industry since 2017, our Bristol Syrup Company brings bartenders the ingredients they need to make authentic cocktails every time.
WHO WE ARE
Many of our team have direct industry experience, we’ve got baristas and operations directors of coffee chains, as well as hotel and restaurant managers. We are dedicated to producing the best quality drinks, along with the best customer support and service.
We also believe in creating a supportive, nurturing, fun work environment. Our committed, hard-working team love working here, showcased best by our very low turn-over of staff and high morale.
WHAT WE BELIEVE
Some values we won’t budge on, and haven’t since 1997
- Your call will always be answered promptly by a real person – never a phone system
- You’ll always speak to someone who knows their stuff
- Top people and products – we’ll never compromise on either
- We’re fanatical about drinks and gear, and what we sell is the best that’s out there
- We’ll never sit back and relax – there’s always a new gadget, drink or idea and we aim to be the first to know about it
WHAT WE DO
Food safety and quality is at the heart of everything we do. We’re an expert team of like-minded people united by our pursuit of excellence. This means not only ensuring that the products we make taste great, but are of the highest quality. Our technical team works closely with our suppliers to ensure standards are met. And it goes without saying that this applies to our new product development too. Keeping Beyond the Bean at the forefront of industry trends and benchmarks, ensures we stay curious and keep our eyes and ears open to the industry.
We are so very proud we have achieved a BRC Global Standard for Food Safety accreditation for our syrup plant where Sweetbird syrups and Bristol Syrup Company syrups are made.
We don’t just supply, we develop too. Bursting with ideas of how to help your business, our Account Managers are the people who take Beyond the Bean on the road. From exhibitions around the world to one of our Beyond the Bean Bootcamps in the UK, or to your door, they’re here to inspire your creative menus, help you train your team and plan for the future. Our marketing team have got your back too. With brand websites that are jampacked with ideas and support material covering all our products.
Ship 40 foot containers of syrup to Singapore? No problem. Last minute tin of frappé for an important pitch? Leave it with us. Our warehouse and logistics team help us achieve our OTIF which sits comfortably at 97%, something we’re proud to share (and constantly work hard to improve). Our customer service team delivers a first-class experience too. Which is why you’ll never wait on hold, or get lost in a phone menu. And because you talk to the same lovely people time after time, they get to know what you need when you need it.
As a family business, we’re committed to looking after our people and working collaboratively with our suppliers. With policies and procedures designed for every part of our supply chain, we leave nothing to chance. We endeavour to manage our carbon footprint by sourcing raw materials as close to home as possible. This includes using British sugar for our syrups, and our bottles come from across the bridge in Wales. Our standards have always been high and our accreditations from The Vegan Society and The Vegetarian Society mean we meet their high standards too.
GET IN TOUCH
CALLING ALL EXQUISITE DRINKMAKERS AND CREATORS
PEOPLE, PLACES, PRESTIGE
AN INDEPENDENT FAMILY BUSINESS
The business Jem and Nikki started back in 1997 has changed, growing from two to forty-four employees, but what hasn’t changed is our company ethos. We’re passionate about drinks and gear and still want to bring great tasting products to people around the world, using the least amount of ingredients, and make them vegan friendly if we can.
BRISTOL AND BEYOND
Born in Bristol, Beyond the Bean takes inspiration from the city we love. Internationally recognised as a true creative mecca (thank you Banksy), besides walls of art, Bristol has a thriving food and drink scene. Beyond the Bean is a part of the city’s cocktail culture, with our Bristol Syrup Company cocktail syrups designed by Bristol bartenders. Bristol’s not only where we work and live but where we built our own state-of-the-art syrup plant to make Sweetbird and Bristol Syrup Company syrups. It’s also home to our HQ and training room where customers are always welcome.
At Beyond the Bean, we’re proud to have won plenty of awards, including Allegra’s Best Non-Coffee Supplier for three years. We didn’t go into business to win awards, but when we do it’s reassuring, because we know we’re getting it right. With a coveted 3 star Great Taste Award and multiple Best New Product awards at SCA World of Coffee also under our belt, we aim to keep delivering the winning formula.