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Explore a Career at Beyond the Bean

We're not your average company. Here at Beyond the Bean we are passionately independent and our family values run deep. If you think you're the right fit for the team Bean check out the open opportunities below.

Sales Support Administrator

Are you someone that loves to socialise over an iced frappe, smoothie or hot chocolate and are a real team player? Cares about customer experience and has good excel and IT experience, customer focused attitude and ability to pick up the phone and engage with customers and colleagues, good time management? If so, then we have the role for you, based in Bristol, as part of our Sales team.

You will get to work with a great bunch of people, who are truly passionate about offering first class products and service to our customers. Based in Bristol, UK, we’re a family company that’s globally recognised. We do what we love which is creating and sourcing innovative ingredients such as syrups, hot chocolate and frappés – as well as blenders and barista gear. We supply and support a wide range of partners – from high-street chains to independent coffee shops, to online retailers and coffee roasters, bars, hotels and restaurants all over the world. Launched in 1997 we look forward to celebrating our 25th anniversary this year – still independently owned by the original founders. www.beyondthebean.com

Key responsibilities include:

Providing day to day admin support to the UK and International sales team

Overseeing the management of the CRM system and inbound lead enquiries

Collation and running of weekly and monthly reports

Working with the sales team and other departments to ensure customers’ requests are completed in a timely manner

 

We are looking for the following attributes and skills:

A team player, who is customer focussed and has a can-do attitude

High attention to detail and accuracy

Well organised and enthusiastic individual, with the ability to multi-task.

Proficient with Microsoft Office packages, particularly Excel; as well as knowledge of CRM systems

Confident communication skills via telephone and email, with customers as well as your co-workers

Proven administrative experience

Comfortable working to deadlines

 

MINIMUM REQUIREMENTS:

Good IT, Microsoft office and Excel

Excellent telephone manner

Customer service experience

Based within walking, driving or public transport distance of the Bristol office

 

BENEFITS:

20 days holiday

Company pension scheme

Health Insurance (after completion of 1 year)

Lots of socials and endless delicious drinks!

So what’s next

You will get to work with a great bunch of people, who are truly passionate about offering first class products and service to our customers. If you want to join a fun and successful business and thrive on a challenge, then send your CV, along with five bullet points as to why you are the person for the job to laura@beyondthebean.com

Application deadline: 31.8.22

Job Types: Full-time, Permanent