Customer Services Extraordinaire…

Our business is pretty special; we love coffee and the coffee business and have extensive knowledge of everything that goes with it, from smoothies to hot chocolate to the tools needed to make it. The only thing we love as much a coffee is our customers and so we feel the need to give them special treatment.  That’s where you could come in.

We currently have a full time vacancy in our small but perfectly formed Customer Service team.  The role is varied and interesting with no two days being quite the same.  We are looking for someone to always be there for our customers, be a good listener and take their orders over the phone. You will need to learn all about our huge range of products to be able to answer a wide variety of questions along with offering support to our sales team.

Does this sound like you?

  • Passionate about customers
  • Have exceptional customer service and admin skills
  • Really organised and focused
  • A great communicator with a professional and friendly telephone manner
  • Outgoing and proactive with a can-do attitude
  • Able to work to and meet deadlines

Knowledge of Sage, Orderwise, Microsoft Outlook and Excel would be advantageous but more importantly we are looking for the right personality to fit our team and look after our customers. We will of course provide lots of training on our products and systems plus unlimited espresso, hot chocolate and smoothies!

We are based in Ashton Vale, Bristol, working hours are 9-5.30pm Monday to Friday and salary is dependent on experience.

We are a small team that thinks big so the most important part of working here is that we are willing to help each other.  So, does this sound like you? We are a fast growing independent company who have been trading for almost 20 years now. This role will grow and develop, so you will be willing too as well. Are you looking for a new challenge? Do you want to be part of the Beyond the Bean family?  If so please send your CV to  telling us not only about your relevant experience but also why you are the person we are looking for.